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Explore the Power of VirtualText Forward Add-On

Over the holidays, we unveiled our latest game-changing feature — Add-Ons. These power-packed enhancements seamlessly integrate with the VirtualPBX platform, offering users unparalleled flexibility...

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Cybersecurity in 2024: 7 Ways to Train Your Call Center Agents

Guest Blog If you deal with large volumes of data – like call centers tend to – you may find yourself a target of cyber criminals and your cybersecurity may be at risk. The trouble with cybersecurity...

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Are POTS Lines Going Away?

In the dynamic and ever-evolving landscape of communication technology, traditional methods frequently find themselves gradually supplanted by the emergence of newer, more advanced alternatives. Among...

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What is a POTS line?

In the rapidly advancing era of high-speed internet, fiber optics, and cutting-edge telecommunications technologies, it’s easy to overlook the humble yet remarkably resilient POTS line. Standing for...

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Multiple Auto Attendants: Enhancing Business Communication

In the fast-paced and ever-evolving landscape of modern business, effective communication stands as an indispensable cornerstone. Whether you’re a small startup navigating your initial forays into the...

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Boosting Call Answer Rates with Dynamic Caller ID: Insights from Justin...

In the business world, every interaction counts. Whether you’re reaching out to potential clients, following up with leads, or connecting with existing customers, the ability to connect effectively is...

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The FCC POTS Line Sunset: Time to Transition Before It’s Too Late

In the ever-evolving landscape of telecommunications, businesses must stay vigilant to adapt to regulatory shifts that can impact their operations. One such recent development is the Federal...

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2024 Product of the Year Award Winner: VirtualPBX Business Phone Plans

We are thrilled to announce that VirtualPBX has been honored with the prestigious 2024 Product of the Year Award for our outstanding business phone plans! This recognition is a testament to our...

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What is PSTN & how does it work

In the era of rapidly advancing communication technologies, it’s crucial to understand the foundations upon which our modern systems are built. One such cornerstone is the Public Switched Telephone...

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Business Tax Deadline: IRS Fax Submission Simplified

When the tax season rolls around, businesses are faced with the crucial task of meeting their tax filing deadlines. Each entity, whether it be an S Corp, Partnership, LLC, C Corp, or Sole...

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