Explore the Power of VirtualText Forward Add-On
Over the holidays, we unveiled our latest game-changing feature — Add-Ons. These power-packed enhancements seamlessly integrate with the VirtualPBX platform, offering users unparalleled flexibility...
View ArticleCybersecurity in 2024: 7 Ways to Train Your Call Center Agents
Guest Blog If you deal with large volumes of data – like call centers tend to – you may find yourself a target of cyber criminals and your cybersecurity may be at risk. The trouble with cybersecurity...
View ArticleAre POTS Lines Going Away?
In the dynamic and ever-evolving landscape of communication technology, traditional methods frequently find themselves gradually supplanted by the emergence of newer, more advanced alternatives. Among...
View ArticleWhat is a POTS line?
In the rapidly advancing era of high-speed internet, fiber optics, and cutting-edge telecommunications technologies, it’s easy to overlook the humble yet remarkably resilient POTS line. Standing for...
View ArticleMultiple Auto Attendants: Enhancing Business Communication
In the fast-paced and ever-evolving landscape of modern business, effective communication stands as an indispensable cornerstone. Whether you’re a small startup navigating your initial forays into the...
View ArticleBoosting Call Answer Rates with Dynamic Caller ID: Insights from Justin...
In the business world, every interaction counts. Whether you’re reaching out to potential clients, following up with leads, or connecting with existing customers, the ability to connect effectively is...
View ArticleThe FCC POTS Line Sunset: Time to Transition Before It’s Too Late
In the ever-evolving landscape of telecommunications, businesses must stay vigilant to adapt to regulatory shifts that can impact their operations. One such recent development is the Federal...
View Article2024 Product of the Year Award Winner: VirtualPBX Business Phone Plans
We are thrilled to announce that VirtualPBX has been honored with the prestigious 2024 Product of the Year Award for our outstanding business phone plans! This recognition is a testament to our...
View ArticleWhat is PSTN & how does it work
In the era of rapidly advancing communication technologies, it’s crucial to understand the foundations upon which our modern systems are built. One such cornerstone is the Public Switched Telephone...
View ArticleBusiness Tax Deadline: IRS Fax Submission Simplified
When the tax season rolls around, businesses are faced with the crucial task of meeting their tax filing deadlines. Each entity, whether it be an S Corp, Partnership, LLC, C Corp, or Sole...
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